The relationship of staffing firms with their clients

Staffing firms are facing tough situations these days when it comes to providing client services. On one hand, the staffing industry’s recent share of overall employment has hit record high levels on the other hand; the industry is facing low and decreasing candidate satisfaction. Client satisfaction among the staffing firms was in decline for the fourth straight year in 2013 as per the Inavero “Best of” competitions for exceptional services survey. Even more disturbing factor is that the number of clients who does not view their staffing agency or firm as a strategic partner is up by 50%.

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Steps for building the right talent pipeline

An organization’s backbone for its survival is its talented employees who contribute their might towards its journey of growth and expansion. Therefore, organizations need to define, attract and develop a right mix of critical talent to expand their businesses globally. The necessity of building a talent pipeline should never be underestimated as in the present economic scenario ensuring continuity of talent capable of navigating the company through change is quite crucial. Organizations should have a robust talent pipeline irrespective of whether that talent is nurtured in-house or recruited from outside such as from staffing firms or headhunters.

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