The relationship of staffing firms with their clients
Staffing firms are facing tough situations these days when it comes to providing client services. On one hand, the staffing industry’s recent share of overall employment has hit record high levels on the other hand; the industry is facing low and decreasing candidate satisfaction. Client satisfaction among the staffing firms was in decline for the fourth straight year in 2013 as per the Inavero “Best of” competitions for exceptional services survey. Even more disturbing factor is that the number of clients who does not view their staffing agency or firm as a strategic partner is up by 50%.
Read More