Job title : Field Service Engineer
Job Number :
Division : Engineering
We are currently seeking an experienced Field Service Engineering. The position is responsible for interfacing with customers during all aspects of you assigned projects including but not limited to the design, manufacturing, buy-off, installation and plant support phases of projects. This includes providing all customer required documentation and providing and maintaining project schedules. The Field Service Engineer position does require travel in the United States, Mexico and Canada. This travel varies depending on time of year and can be assigned with little notice.
Essential Duties and Responsibilities:
Install and/or repair equipment, hardware and software at customer sites
Train customers on how to use equipment and hardware
Troubleshoot existing equipment during service calls
Interact with customers to determine best solutions for problems that arise
Assist in the specification and procurement of purchased components for machine builds
Provide technical support to build personnel during the manufacturing of equipment
Communicate daily with Production Manager to discuss progress and open issues
Maintain an open issue list and explain steps being taken to resolve said issues
Follow all safety procedures set by company and customers that you visit
Other duties and responsibilities that management may deem necessary.
Bachelor’s degree in Engineering
Excellent mechanical skills
Minimum of three years supervisory experience
Advanced understanding and experience in metal fabrication
Strong written and verbal communication skills
Strong computer skills (Microsoft Office)
Excellent problem-solving abilities
Ability to self-motivate
Ability to work both alone and in a team environment
Valid driver’s license and passport
To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. A reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as an undue hardship is not imposed.
This position offers a Full Benefits Package including: 401k with employer contribution, personal time off, holiday pay, health and dental insurance, company paid life, short and long term disability insurance. Competitive compensation. A great work environment!
Client is an Equal Opportunity Employer