Job title : Installation Technician

Job Number : 82251
Division : Engineering

Job Description:

Installation of equipment, materials, etc. serviced by Co. Perform installation tasks of great variety such as wiring, pneumatic installations, vaults, safes, alarm systems, etc.
An Installation Technician is a thorough professional with a practical mind and attention to detail. The ideal technician will be able to work autonomously, or in a team responsibly by observing all health and safety guidelines. The goal is to maintain customer relationships and satisfaction.
* Start to finish ownership of assigned installation calls
* Represent Core Values, Vision, and Mission of Co. and built the Client brand
* Maintain personal relationships with customers
* Install all equipment required by customer to the end of complete customer satisfaction (eg. safes, vaults, atms, mechanical locks)
* Conduct general upkeep procedures and other tasks as assigned (painting, carpentry etc.)
* Care and maintenance of supplied vehicle (eg. oil changes, tire rotations), and general appearance, coordinating with supervisor when necessary
* Maintain proper inventory of parts, tools, and contract equipment
* Seek educational opportunities of industry, equipment, practices, licensing, and customer service
* Effectively enter accurate data in service management system
* Accurately report time, expenses, mileage, etc. in a time effective and consistent manner based on company protocols

* Proven experience as technician
* Working understanding of electrical, pneumatic, and other systems
* Knowledge of general maintenance processes and methods
* Working knowledge of tools, common appliances and devices
* Manual dexterity, problem-solving, and troubleshooting skills
* Good physical condition and strength with a willingness to work overtime
* High school diploma or equivalent
* Ability to work in extreme heat, cold, heights, and other uncomfortable conditions as necessary
* Ability to use ladder
* Ability to lift/move 50 pounds
* Valid driver's license and clean driving record
* Workable knowledge of iPhone, Windows based operating systems, and SalesForce are preferred
* Occasional overnight travel
* Ability to pass background check
* Report to Install Manager, Service Manager, or Operations Manager per region
* Provide support as a member of the Client team as needed