Staffing firms and their adoption of technology

Staffing firms or agencies within the staffing industry as of today are responsible for sending over two million people to work each day. The biggest staffing companies are placing about four million temporary workers each year and that in turn would mean that staffing industry is employing more workers than most the U.S’s largest companies. The staffing firms every day keeps on finding, screening, interviewing and presenting qualified temporary candidates to their potential clients. There are over 6000 staffing firms in the United States with the competition for job orders and talent quite fierce among them. Winning the job orders is quite tough amidst thin profit margins.

The intense completion among staffing firms in the United States is forcing them to handle high volume of candidates and orders with an incredible sense of urgency. Majority of staffing firms employ candidates who are new to temporary work and are placed on short-term assignments making efficient hiring and rapid on boarding mission critical functions for staffing firms. During normal working days, there might be tens of thousands of temporary workers out and most likely, these workers were recruited and hired by the staffing firm for specific assignments. The concerned staffing firms’ carryout all the necessary screening, interviewing and new hire paperwork are completed within a few hours. There may be extreme cases, where the temporary worker might be hired and paid on the same day.

Large staffing firms are usually decentralized organizations that manage activity and performance across hundreds of retail branch locations. The communications across the organizations, its brands and divisions along with product lines are well coordinated. The staffing agencies are also implementing technology in every aspect of staffing firm operation as high volume of staffing is necessitating automation. The technology is being embraced by these agencies while communicating with the clients, candidates, internal staff, and coordination across the enterprise for order fulfillment and management, payroll processing, invoicing etc. These firms are trusting technology for scalability and efficient service delivery.

The staffing firms are making strategic technology investments with a vision to accelerate in the four key areas and these are Knowledge Management, Professional Service Delivery, Practice Performance and Client Experience. With employers becoming more sophisticated in terms of hiring temporary labor or workers, and hiring companies adopting Vendor Management System (VMS) to enable electronic distribution and management of job orders,         staffing firms must respond and technology solutions are the often the key.